Frequently Asked Questions
Everything you need to know about shopping with HO Accessories.
What materials are used in your accessories?
We use a variety of high-quality materials including 18k gold plating, surgical-grade stainless steel, and ethically sourced genuine leather to ensure durability and style.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are defective.
How should I care for my jewelry?
To maintain the shine of your accessories, we recommend avoiding contact with water, perfumes, and lotions. Store them in a cool, dry place, preferably in the pouch provided with your purchase.
Do you offer international shipping?
Yes, HO Accessories ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.